Last updated: March 15, 2025

Privacy Policy

1. Data We Collect

When you contact us through the form on this website, we receive the information you submit: your name, email address, phone number, and the content of your message. We also collect basic technical data automatically, including your browser type, device information, and pages visited, through analytics tools.

We do not collect payment information, as all transactions are handled offline after personal consultation.

2. How We Use Your Data

The information you provide is used solely to respond to your inquiry, discuss potential restoration projects, and provide estimates for our services. Technical data helps us understand how visitors use our site so we can improve its structure and content.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

This website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand aggregate visitor behavior, such as which pages are most viewed and how long visitors stay. These analytics are anonymized and do not identify individual users.

You can disable cookies in your browser settings, though some parts of the site may not function properly without them.

4. Data Storage and Retention

Your messages are stored securely in our email system and project management files. We retain inquiry correspondence for up to three years to maintain project history and respond to follow-up questions. Technical analytics data is retained for 26 months, after which it is automatically deleted.

Our website is hosted on secure servers with restricted access. We do not transfer data to third-party processors except for standard hosting and email services necessary to operate this site.

5. Your Rights

You have the right to request access to the personal data we hold about you, ask for corrections if any information is inaccurate, and request deletion of your data at any time. You may also withdraw consent for future communications or request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. We respond to all privacy requests within 30 days.

6. Transparency Statement

Louisaamore is an independent archival studio. We do not claim official affiliation with any institution, government body, or certification organization. All restoration work is performed by our own conservators, and we do not guarantee specific outcomes without first examining the material in person.

We do not use fake urgency, fabricated endorsements, or misleading claims in our communications. Any references to historical techniques or materials are accurate and based on established conservation practice.

7. Contact Information

For privacy-related questions or requests, you may reach us at:

Louisaamore Archival Studio

254 Zwane Lakes, Elizabethchester, LP 4011

Phone: +27(13)1935942

Email: info@louisaamore.com

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