Feedback on Communication and Setup

"I sent Louisa Amore a 1909 municipal ledger with a detached spine and pages that had been taped decades ago. What impressed me most was how the setup worked: before any work began, I received a clear breakdown of what could be saved, what needed replacing, and what the tape residue would mean for the paper. No vague promises, just honest constraints. The communication during the process was equally direct — I got updates at each stage, with photos of the sewing and the paste application. When the book came back, the spine was reattached with linen thread, the tape residue was gone, and the original structure was intact. The whole exchange felt like working with a conservator who respects both the object and the owner's budget."